My child has lost their gohenry card. How do I replace it?

If you're certain your child's gohenry card is lost, you are able to order a replacement card with the same design on the mobile app for free, if you would like to change the design on your card this will incur a $4.99 charge.
  • Login and click 'Cards' at the bottom of the page
  • If you have more than one child on your account then select the child that has lost their card.
  • Click on 'New'
  • Click 'Replace a lost card'
  • If you're happy with the card design and that your address is correct then click Place order

The new card will be with you in 7 working days. Please note:
  • The new card will need to be activated once it arrives.
  • The existing card will be cancelled immediately.
  • To enable contactless you will need to complete a successful Chip & PIN transaction.

© gohenry Inc. The gohenry card is issued by Community Federal Saving Bank, member FDIC, pursuant to license by Mastercard International.


Our office is located at 54 W 40th St, New York, NY 10018 USA

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